For information relating to how the Cash Back Refund works, please see our FAQ.

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS OR SERVICES THROUGH THIS SITE

Airline Bookings Australia-Travel Pty Ltd ("A.B.A Travel", "we" or "us") offers access to and use of our site Refundtravel.com.au to you subject to your acceptance of these terms and conditions ("Terms"). By accessing, using or obtaining any content, data, materials, information, products or services through our site, call center or printed materials, you agree to observe these Terms. If you do not agree with any information supplied or with any terms set hereunder, please DO NOT USE this site.

ABOUT THE 'WEBSITE'

The 'WEBSITE' refundtravel.com.au provides the ability to enter into transactions directly with us or with certain parties whose content appears on the herein. You acknowledge that some of the material accessible through the 'WEBSITE' is provided by third parties, and we are not responsible for this material.

Where the 'WEBSITE' provides the ability to enter into transactions with third parties we are not responsible for those third parties or the goods or services they offer. Airlines and other third party travel providers impose different terms and conditions on the sale of specific travel products featured on this site. You should carefully read all the terms and conditions specific to the product you are booking before finalising your travel transaction.

This agreement is governed by the laws in force in Queensland. You irrevocably submit to the non-exclusive jurisdiction of the Courts of Queensland and Courts of Appeal from them and/or any relevant tribunals for determining any dispute concerning this agreement. We may legally assign any of our rights and obligations under this agreement at any time by giving you notice.

WEB SITE TERMS AND CONDITIONS

By accessing, using or obtaining any content, data, materials, information, products or services through our site, you agree to observe and accept all of these Terms. If you do not accept all of these Terms, you may not use this site.

1. LAWFUL OWNERSHIP

We, along with our travel and leisure service and information providers ("Providers"), own and have copyrights on our site and all of its contents. You will not copy, reproduce, republish, upload, post, transmit, distribute, sell, transfer or modify any of the content, data, information or materials found on our site, but you may download, display and print one (1) copy of the materials presented on our site on a single computer for your personal, non-commercial use. Trademarks, logos and service marks displayed on our site ("Marks") are our, and our Providers, registered and common law Marks. Your use of and access to our site do not grant you any license or right to use any of the Marks. You will not use any robot, spider, other automatic device, or manual process to monitor materials available through our site.

2. USE OF SITE

You may only use our site if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). You may only use our site to make legitimate reservations or purchases. You may not use our site: to make any false, fraudulent or speculative reservation or any reservation in anticipation of demand; to post or transmit any unlawful, threatening, libellous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms. We will use our reasonable commercial efforts to keep our site available on a 24-hour/7-day-a-week basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance and system outages. Your access to our site may not be uninterrupted or available at all times. We cannot promise that our site will be error-free, that defects or errors will be corrected or that our site or the servers that make it available are free from viruses or other harmful components. You will not use any device, software or routine that interferes or attempts to interfere with the normal operation of our site or take any action that imposes an unreasonable load on our computer equipment.

3. TRAVEL DOCUMENTATION

Passport, Visa and Health requirements are the responsibility of all individual travellers. Passports are required for all travellers departing Australia. Permanent residents travelling on a foreign passport must hold an Australian Re-entry Visa. Many countries require that foreign nationals entering hold a passport with at least six months validity. A.B.A Travel will not be held responsible for tickets lost by a third party, any charges associated with reissue and resending of documentation will be at your expense.

4. PRIVACY

Please review the Privacy Policy here.

5. LINKS

Our site may contain links to other sites that we do not operate or control. We are not responsible for these other sites. We provide these links for your reference and convenience. We do not endorse the contents of these other sites. These links are not an indication of our association with the owners or operators of any of these other sites. You are free to access these other sites, but you do so at your own risk. You agree not to create a link from any Web site, including any site controlled by you, to our site.

6. WARRANTY DISCLAIMER

With respect to information available from this web site, neither the A.B.A Travel, it's employees or directors, nor any other party involved in creating, producing, or delivering this web site, makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.

7. LIMITATION OF LIABILITY

In no event will A.B.A Travel, it's employees or directors, nor any other party involved in creating, producing, or delivering this web site be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from the use of this website.

8. INDEMNIFICATION

You will defend and indemnify us and any Provider and each of our or their officers, directors, managers, employees and agents from and against any claim, cause of action or demand, including, without limitation, reasonable legal and accounting fees, brought by you or on your behalf in excess of the liability described above or by third parties as a result of your breach of these Terms or the documents made part of these Terms by reference, your violation of any law or the rights of a third party or your use of our site.

9. GENERAL

The information contained in this website refundtravel.com.au and abatravel.com.au has been prepared in good faith from both internal and external sources.  The information is believed to be accurate and current at the date the information was placed on the Web Site but is subject to change or withdrawal without notice.

A.B.A Travel makes no representations or warranties of any kind, express or implied, as to its completeness or accuracy. A.B.A Travel shall not be held liable for any direct or indirect loss arising from the use of the information contained in the website. These terms do not exclude or limit the application of any provision of any statute that would otherwise be applicable (including the Trade Practices Act 1974 Commonwealth) where to do so would contravene that statute or cause any part of these terms to be void.